Sharemate The Online School

Refund & Return Policy

Effective Date: 12.02.25

1. Refund Eligibility

  • Refunds are only available within 7 days of purchase for online courses if less than 10% of the course has been accessed.
  • Professional certification programs are non-refundable once enrollment is confirmed.

2. Process for Refunds

  • Submit a refund request via email to sharemateint@gmail.com with proof of purchase.
  • Refunds are processed within 10 business days to the original payment method.

3. Return Policy for Physical Products

  • If study materials are damaged upon delivery, request a replacement within 5 days of receipt.
  • Returns are accepted only for defective or incorrect items.

4. No Refund Cases

  • If the user has completed over 10% of the course content.
  • If access has been shared with unauthorized users.
  • If the request is made after the refund period.

For any queries, please contact us at sharemateint@gmail.com or call 95658 10180.