Privacy Policy

1 Introduction

Welcome to Sharemate – The Online School (Sharemate Internet Private Limited). We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform and services.

By accessing or using our website and services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.

2 Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, postal address, and payment details provided during registration or checkout.
• Academic Information: Course preferences, learning progress reports, assessment scores, and certifications earned.
• Technical Data: IP address, device type, browser type, operating system, and browsing behavior on our platform.
• Communication Data: Messages or queries sent to us via email, chat, or contact forms.

3 How We Use Your Information

We use your collected information to:

• Provide, manage, and improve our educational services and platform.
• Personalize your learning experience and recommend relevant courses.
• Process payments and manage enrollments securely.
• Send important updates, course notifications, and promotional materials (you may opt out at any time).
• Monitor and analyze platform usage to improve our services.
• Comply with legal obligations and protect our rights.

4 Data Security

We take the security of your personal data seriously. We employ industry-standard security measures including:

• Encryption: All sensitive data, including payment information, is encrypted during transmission using SSL/TLS protocols.
• Secure Servers: Data is stored on secure servers with restricted access controls.
• Access Controls: Only authorized personnel have access to personal data, and they are bound by confidentiality obligations.

While we strive to use commercially acceptable means to protect your information, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

5 Sharing Your Information

We do not sell, rent, or trade your personal data to third parties. We may share information in the following limited circumstances:

• Trusted Partners: With service providers who assist in operating our platform (e.g., payment processors, hosting providers), under strict confidentiality agreements.
• Educational Partners: With partner schools or teachers for delivering live class recordings and curriculum (only where applicable).
• Legal Requirements: If required by law, court order, or government authority.

6 Your Rights

You have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request correction of inaccurate or incomplete data.
• Deletion: Request deletion of your personal data, subject to legal obligations.
• Opt-Out: Unsubscribe from marketing communications at any time.

To exercise any of these rights, please email us at sharemateint@gmail.com. We will respond within 30 days.

7 Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. Any significant changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

Continued use of our services after changes are posted constitutes your acceptance of the revised policy.